Got Questions?
Our dresses are cataloged by standard sizes matching the height of your deity idol from head to toe (excluding the crown). Size 0 is for very small 2-3 inch idols, Size 1 for 3-4 inches, Size 2 for 4-5 inches, up to Size 6 for larger 10-12 inch idols. If you are unsure, send us a photo of your deity next to a standard scale on WhatsApp (+91 99999 99999), and we will suggest the perfect fit.
Yes, absolutely! On every product detail page, there is a green "Order Now" button that pre-fills a WhatsApp message with the product name and selected size. You can chat with our support team, share screenshots, and complete your order there. We accept UPI payments directly over chat.
Yes, we ship to all pin codes across India. Orders are processed within 24-48 hours from our Vrindavan warehouse. Standard delivery takes 3 to 5 business days for major cities and 5 to 7 days for remote locations.
We offer FREE shipping on all orders above ₹499. For orders below ₹499, a nominal flat shipping fee of ₹50 is charged at checkout.
We support all major payment modes including credit/debit cards, UPI (GPay, PhonePe, Paytm), netbanking, and Cash on Delivery (COD).
All online payments are securely processed through Razorpay, India's leading secure payment gateway, ensuring 100% data encryption and protection. We do not store your card details on our servers.
We offer a hassle-free 7-day return policy. Since these are deity items, we request that the items remain completely unused and in their original packaging. Please reach out to info@satvikstore.com with your order details to initiate a return or replacement.